Hubungi Kami
Frequently Asked Questions
Please refer to your emails for a tracking number. The easiest way to track you package is by using the Australia Post official mobile app.
If you have ordered using untracked postage, you can refer to Australia Post's standard shipping times for letters, which is approximately 5-6 business days. See more details on our Shipping Policy.
We will process our orders 1-3 business days after we receive them.
Please email us at:
hello@fabledgames.com.au
Send us the details of your order and what the issue is and we will help you come to a resolution!
We recommend you check out our Refund Policy and Shipping Policy for any information you may be seeking in the meantime.
All orders are processed within 1 to 2 business days (excluding Sundays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All items shipped within Australia are shipped through Australia Post.
Our Shipping Policy
We ship worldwide! Wherever you are in the world, we can ship it to you. We aim to have affordable shipping prices for any region in the world. ✨
If you are having any trouble selecting your region, please let us know and we can assist you.
We use Australia Post for all of our orders. To track your package more accurately, make sure you have the Australia post App installed on your phone.
We have a 3-day return and refund policy, which means you have 3 days after receiving your item to request a return.
All returns and/or refunds are subject to the following:
We do not offer returns or refunds on TCG (Trading Card Game) Products.
You MUST have proof of purchase.
Our Refund Policy
If you'd like to get notified about when certain products are getting re-stocked:
-Click on the individual product.
-Click on the grey button "Notify Me When in Stock" located where the "Add to Cart" button would usually be.
-Enter you email address.
You'll be automatically notified when this item is back in stock.
We are full located on the internet for all of your magical needs! We do however offer local delivery for anyone in Adelaide who live within a 30 kilometer radius of our location.
You can check if you fall into this category at the checkout if you enter your shipping details and have atleast $30 worth of products in your cart.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.