配送ポリシー

Shipping Times

All orders are processed within 1 to 2 business days (excluding Sundays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All items shipped within Australia are shipped through Australia Post.

Orders are dispatched within 1- 3 business days and are not dispatched on Sundays or public holidays.
For Domestic Express orders, shipping times are estimated to arrive between 1 and 3 business days.
For Domestic Standard orders, shipping times are estimated to arrive between 1 and 6 business days.

Wrong Address

If an order has been sent to the wrong address, we will work to fix this issue with you. If you have recorded the wrong address during the checkout process, please note that you will be invoiced an additional shipping fee to send the package using the correct address, otherwise we can cancel the order if this is not preferable. 

P.O. Boxes

Please note that we may no longer ship to Parcel Lockers and PO Boxes due to fraudulent activity. Please choose a residential or business address when at the checkout. We reserve the right to cancel orders that we believe to be fraudulent or are deemed suspicious.

 

Untracked Shipping

We offer untracked shipping as an affordable shipping option for our customers. Unfortunately, that comes with the risk of being lost in the postal system without any proof of having received or not received goods as a customer.

We do not offer refunds on items that are claimed to have not been delivered using untracked postage as we cannot verify whether this is true or not. Using untracked postage is at the buyers risk.

International Shipping

International orders will vary in times and we advise checking with your local post office what the expected times are to receive your package.

Please note that Fabled Games is not responsible for any import taxes that may incur upon delivery and it is up to the customer to be aware of these additional charges for their own country. All items will be declared at their correct value when shipping and it is the responsibility of the customer to pay for these customs charges.

Please note these shipping times are ETA's only provided by Australia Post and Fabled Games is not liable for late deliveries as this is unfortunately something outside of our control once passed to the courier.